Collection of personal information

In order for you to request or submit information to A-Z Animals, we may ask you to provide certain information about yourself or your company by completing and submitting an online form. In completing an online form, we would ask that you submit some personal information, such as your name, company name, postal address, telephone and fax number and e-mail address.

When you submit information to us, you understand and agree that we may store your information in a secure manner. We collect this information to record your feedback and respond to your requests for information. If you have authorised it, we also use the information that you provide as part of our effort to keep you informed about our services.

We appreciate the importance of responsible use of this information. If you do not want the information you provide to us to be used to inform you of other services and special offers from A-Z Animals, and you indicate this preference when you provide the information to us, we will honour your preference.

Messages that you send to us by email may not be secure. It is recommended that you do not send any confidential information by email. If you choose to send any confidential information to us via email you do so at your own risk with the knowledge that a third party may intercept this information. Instructions sent by you via email and to the website are processed exclusively at your risk.

Cookies

About cookies

Cookies are very small text files that are stored on your computer when you access certain web pages. These text files contain no personal information and we use them to help improve your experience with our website. 90% of websites use cookies for numerous reasons, such as advertising, website analysis and, most commonly, shopping baskets.

We’re letting you know about cookies to comply with recent legislation changes, and to make sure you know exactly what is going on when you visit our web site.

Types of Cookies

There are two main kinds of cookies: session cookies and persistent cookies.

Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Cookies on our website

Google cookies

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at http://www.google.com/privacypolicy.html

Drupal cookies

Drupal is the content management system that our website uses. It uses cookies when a user is logged into the website to remember their session, if you are not logged in these cookies wont affect you. These are the cookies that allow us to remember who you are so that you can login as a customer.

Visitor information

Our web servers collects certain information about all visitors to this site, including:

• IP addresses
• Host names
• Domain name
• The time and date information is requested
• The browser version and platform when information is requested
• A record of which pages have been requested

We use this information to produce aggregate visitor statistics in relation to which pages are being accessed. We may also use it to monitor usage patterns on this website in order to improve navigation and design features to help you get information more easily. These statistics do not include information that can be used to identify any individual.